1) Who we are
Cargoshift Transport Ltd is a logistics and transportation company based in London, United Kingdom.
Registered address: 124 City Road, London, England, EC1V 2NX
Company Registration Number: 16901244
2) Data we collect
Depending on how you interact with our website and services, we may collect:
| Category | Examples |
|---|---|
| Contact details | Name, email address, phone number, company name. |
| Shipment / service info | Pickup/delivery locations, shipment requirements, cargo details you choose to provide. |
| Website usage | Pages visited, device/browser type, approximate location (city/region), referral source. |
| Communications | Messages you send us by form, email, or phone, and our replies. |
We do not intentionally collect “special category” data (e.g., health data). Please avoid sharing it in forms.
3) How we use your data
We use personal data to:
- Respond to enquiries and provide quotes.
- Plan and deliver logistics services, including coordinating with carriers and partners.
- Communicate status updates, documentation needs, and operational information.
- Improve our website, services, and customer experience.
- Maintain security, prevent fraud, and protect our systems.
4) Legal basis (UK GDPR)
We process personal data based on one or more of the following lawful bases:
- Contract — to provide requested services or take steps before entering a contract.
- Legitimate interests — to operate our business, improve services, and ensure security.
- Consent — where required (e.g., certain marketing communications or non-essential cookies).
- Legal obligation — to comply with applicable laws, regulations, or lawful requests.
5) Sharing your data
We may share your information with trusted parties only when necessary, such as:
- Carriers, agents, and logistics partners to perform delivery and handling.
- Customs brokers or compliance partners where required by route or cargo type.
- Service providers who support our website and systems (hosting, security, analytics).
- Authorities if required by law or to protect rights, safety, and security.
6) International transfers
Logistics is international by nature. Where personal data is transferred outside the UK, we take steps to protect it, such as contractual safeguards and appropriate security controls.
7) Data retention
We keep personal information only as long as needed for the purposes described above, including providing services, maintaining records, resolving disputes, and meeting legal/regulatory obligations.
8) Security
We use reasonable technical and organisational measures to protect personal data, such as access controls and secure systems. No method of transmission or storage is 100% secure, but we work to reduce risk and respond appropriately to incidents.
9) Your rights
Depending on your location and applicable laws, you may have rights including:
How to request: Email us at Operations@cargoshifttransport.co.uk.
If you’re unhappy with how we handle your data, you can also raise a concern with the UK ICO (Information Commissioner’s Office).
10) Cookies
Cookies are small files stored on your device. We may use cookies to:
- Remember your preferences (like theme mode).
- Understand site performance and improve pages.
- Maintain security and prevent abuse.
11) Contact us
Email: Operations@cargoshifttransport.co.uk
Phone: 02082434604
Address: 124 City Road, London, England, EC1V 2NX